Privacy policy

1. Scope of this document

This draft describes how enquiries through the Platforma Digital information website are handled. It applies to visitors, individuals and representatives of organisations. Data processing within Platforma CRM and Platforma Market requires separate terms reflecting the products’ functions and the parties’ roles.

Company: Platforma Digital LLP. BIN: 260940027670. Address and contact information are on the company details page.

2. Information you may include in an enquiry

When sending an email, you may provide your name, email address, phone number, organisation, product of interest and question. This information is needed to review your enquiry, respond and discuss setup. Do not include information that is unnecessary to resolve your question.

The current landing page has no registration, payment or enquiry submission form. “Send an email” opens your email application; you send the message yourself.

The WhatsApp link opens an external messaging service. The map link opens an external map service. Their data processing rules apply after you follow the links; this landing page does not load embedded widgets from these services.

3. Grounds for processing

Processing must rely on consent where required by the laws of the Republic of Kazakhstan, or on another lawful basis. Browsing the website and reading this policy do not, by themselves, constitute consent to unrestricted data processing.

Procedure for obtaining and confirming consent for incoming enquiries: ________________.

4. Technical data and local storage

For the introduction, the website stores a flag in the browser’s sessionStorage called platforma-intro-seen. It prevents the introduction from repeating during the tab session. The flag contains no name, phone number or email; the website code does not send it to a server. Its lifetime depends on the browser session, including session restoration.

The landing page code contains no advertising pixels or third-party analytics. Request logs, cookies and other data that the hosting infrastructure may process are being clarified separately.

Technical data collected, purposes, recipients and retention periods: ________________.

5. Storage and sharing

Email provider and correspondence storage location
________________
Enquiry database and its location
________________
Hosting: organisation and technical data processing locations
________________
Third parties, their roles and data access
________________
Whether cross-border transfers occur, their destinations and grounds
________________
Enquiry retention periods and deletion procedure
________________

These details have not yet been confirmed. This draft does not confirm data localisation or the absence of cross-border transfers.

6. Data protection

Before approving this document, the actual safeguards, staff access rules, backup practices and incident response procedure must be defined and documented.

Person responsible for processing and organisational measures: ________________.

7. Your requests

For requests to access, correct, block or delete your data, or to withdraw consent, email info@platformadigital.kz with “Personal data” as the subject. Specify which enquiry your request concerns. The grounds and deadlines for handling it are governed by applicable law; retention may continue where the law allows.

8. Approval and updates

Once the details are clarified, the approved version will be published here with its effective date. This draft does not replace separate consent, a client agreement or internal data protection documents.

Legal basis: Law of the Republic of Kazakhstan “On Personal Data and their Protection”.